THE RESTAURANT MARKETING MINDSET
THE RESTAURANT MARKETING MINDSET
— Joseph Szala | Founder of Vigor and author of The Bullhearted Brand
— Shawn Walchef | Founder of Cali BBQ Media
— Bret Csencsitz | Owner of Gotham New York
Restaurants boast some of the highest failure rates of any industry, yet even worse is the sheer number of concepts that struggle just to break even.
In The Restaurant Marketing Mindset, Chip Klose introduces a series of mindset shifts and actionable frameworks to help owners and operators finally take control of their marketing.
With more than twenty years of operational experience—plus an MBA in food marketing—Klose has the authority, experience, and track record needed to speak confidently on the subject.
Each lesson stacks one on top of the other, giving the reader a step-by-step plan to attract more diners, retain those diners, and spark word of mouth with the ones who matter most.
This book is for any chef, owner, or operator who’s ever felt overwhelmed when it comes to marketing their restaurant. Each chapter is filled with powerful insights to help you build a more profitable (and sustainable) business.
CHIP KLOSE is a New York City–based restaurant coach as well as the host of the Restaurant Strategy Podcast.
He has amassed more than two decades of operational experience in the hospitality industry, opening Michelin-starred restaurants and collaborating with numerous James Beard Award–winning chefs. He is a contributing writer for Bar & Restaurant and travels the country as a noted public speaker, giving presentations on marketing, operations, technology, and more. He earned his MBA in Food Marketing from Saint Joseph’s University, where he frequently teaches as a guest lecturer.
As a coach he’s worked with hundreds of owners and operators, helping them with everything from budgets and forecasting to developing strategies for properly marketing their restaurants. His mission in life is simple — to help chefs, owners, and operators build more profitable restaurants.
Guests on his podcast have included Martin Lindstrom
(New York Times bestselling author of Buyology), Kevin Boehm (BOKA Restaurant Group Co-Founder), Peter Fader (Wharton professor), Steven Hall (founder of Hall PR), Gavin Gaysen (James Beard Award-winning chef), and many, many more. The show is consistently listed on Apple’s Top 100 Marketing Podcasts, and was recently voted as a
Top 20 Restaurant Podcast by Feedspot
.